FAQs

When will my order be shipped?

Your order will ship within 1-2 business days. we are now holding more stock and have increased our turn around times using Australia Post. you should generally see your order within 5 business days upon payment. 

What is your return policy?

We offer a 14 day returns policy to all of our Australian customers. To be eligible for a return, your item must be in the same condition that you received it.

How do I contact your company if I have any questions ?

Feel free to contact us anytime via email at “admin@offtapapparel.com.au”

or via our Instagram page

“offtapapparel”

How is the product made?

Our products are printed in Melbourne. ensuring to use the finest materials and professional printing.
we aim to keep everything local here in Australia.